IoT is the revolutionary factor for food and restaurant industry.
Internet of Things is a concept that can simply be connected to any random smartphone device having on and off button. This concept has already been applied to majority industries like healthcare, retail, technology. So, application in the restaurant industry is not a surprise anymore. Afterwards, speed and convenience is the most important factor for peoples and IoT leverages these benefit to the snack bars. In the era of smartphones, where mobile browsing has outstripped PC and computer, IoT is something that has created major impact. So, here is how a restaurant can avail the advantage of IoT in best possible manner.
1. Ordering From Table
There may happen a situation where customers are ready to order their choice of food but their servers aka waiter are down the drain. This makes customer impatient and frustrated. Those who do not have sufficient time to keep waiting for their server/waiter to arrive for them, order from the table would be the most exciting part and IoT makes such things possible. This system is highly advantageous for restaurants as customers tend to order more quantity from the table. It is also beneficial for servers in time when they are extremely busy to take orders.
2. Improvement In Restaurant Operations
IoT hits great improvement in restaurant working channel. It offers tablet to the customer table where they can order their favorite appetizer and drink. Here need of menu is eliminated. When the particular restaurant app is provided to them, they can give their order to the server else can continue to opt for table side services. The main agenda of this concept is to leverage more options and faster services to the peoples. You can also include services like M-table reservation, Pre-food order, Ala-carte order booking for parcel etc.
3. Direct Payment From Table
Another way restaurants can use the IoT is to allow customers to pay their bill from their table. Similarly to when customers order from a tablet, this process can save the server some time. It can also help turn the tables faster, allowing the restaurant to make more money. Some apps even make it easy for customers to split the bill when they pay it from their table, whether they pay by debit card, credit card, Google Wallet, PayPal or any other accepted form of payment.
4. Easy Take Away
Ordering from application allows customers to place an order earlier that makes it easy to take away your parcel. There are applications that truly leverage great user experience and that are where IoT comes in. It encourages customers to order food online where they can earn extra loyalty points and special offers through mobile ordering.
5. Smart Mobile Menu With Restaurant Application
At weekends or public holidays, there is a gush of people found in the restaurant. Your all servers are busy attending consumers and the possibilities to serve all at the same time is negligible. Putting already baffled customers on long hold would loss your business. Using IoT-based menu helps restaurants to quickly satisfy customers demand that eliminates needs of servers.
6. Smart Greetings with Restaurant Application
IoT improves guests’ dining experience by enabling them to easily interact with service staff. Moreover, there are many restaurant chains that use wireless transmitters that allow the user to send requests for drinks or bill to the servers. Many restaurants already allow customers to place their order ahead of time so it will be ready when they arrive. This makes the process less time consuming and more cost efficient.
7. Smart Kitchen With Restaurant Application
Transformation of eatery business depends heavily on reviews given by the customers. Getting notifications from customers: “Feeling was awesome” is amazing. One of the main agenda of this survey is to maintain the consistency of cooks and their cooking skills.
IoT anywhere and everywhere
To summarize the concept. IoT-based solutions are useful for utilizing maximum resources at minimum cost and lesser time. As the technology expands, restaurants should adopt a more IoT-based application in the near future.
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